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Context Help

If you lose your way inside our web hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will appear. It comprises in-depth info about all the actions that you can perform on the given page. Each pop-up window appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich library of educational video clips demonstrating how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a look at our extensive Frequently Asked Questions section, which covers questions asked by actual clients and offers practical solutions. We frequently "revamp" our Frequently Asked Questions database with new entries so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, you can contact our excellent team of customer support engineers available 24x7 and eager to help you with any issue. Each trouble ticket you open will be replied to in less than one hour (the average response time being about twenty minutes), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 257132

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com